Case Study: Hiring For Success
Creating a high-level, consistent and repeatable hiring process for management positions
Small ($10,000,000 annual revenue)
Executive Search Firm
Hiring for Success
Situation: The female CEO/Founder of a small, specialized search firm was expanding the company out of its main service area into other large population areas where opportunities for greater growth existed. The search firm was rapidly growing and highly recognized. The CEO wanted to make sure that new office managers could be successful in these new remote sites.
Process: The CEO/Founder requested the assistance of Myron Beard Executive Consulting (MBEC) in creating the profile of a successful office manager and to evaluate candidates for new positions against the profile.
The MBEC Difference
A specialized search firm expanded their service area and signed up substantially more customers in a less regulated market.
- Creating a Profile of Success: The CEO/Founder identified the highest producing members of her management team for the initial assessments. Using a combination of one Emergenetics© and three Hogan© assessments, a statistical analysis was conducted to determine the current ranges in which these high-performing/high-producing managers scored. Once these ranges were identified, they became the new Profile of Success for new candidates.
- Evaluation of Candidates: Candidates were interviewed by MBEC, by Skype or over the phone, and they were introduced to the assessments they would be taking. In addition to the assessment ranges, the MBEC consultant determined other issues that could influence their success, such as their interpersonal skills and their ability to manage a start-up office. All candidates took four online assessments. Their scores were then compared to the Profile of Success and these comparisons served as a data point in the hiring process.
- Feedback: Candidates who were hired were provided feedback regarding their assessments and given suggestions for both leveraging their strengths and for addressing any shortcomings they may have. In addition, all new managers were given specific suggestions for managing their offices.
Outcome: With the assistance of MBEC, the CEO was able to hand off management of the subsidiary to the new President and his team in short order. The President, with the assistance of his executive team, was able to both stabilize and grow the business. This included expanding their service area and signing up substantially more customers in the less regulated market. Now the subsidiary adds significant revenue and profitability to the parent company.